Legal Documents

Bets365 Terms & Conditions – Complete Guide to Using the Platform

bets365Please read the following Terms & Conditions carefully before registering an account or using the platform. By accessing or using the platform, you agree to be bound by these terms.

Last Updated: 1 January 2026
Language: English
Applies to: Bangladesh

Key Terms at a Glance

Before diving into the full details, here are the key points at a glance

Eligibility & Age Requirements
bets365To open an account with, users must be at least 18 years of age. Account registration by minors is strictly prohibited and any such account will be closed automatically.
Payment & Withdrawal Policy
Deposits and withdrawals must be made using a payment method registered under the same name as the account. Third-party payments are not accepted. bets365 processes payments after completing security verification.
Bonus & Promotion Terms
Each bonus comes with its own wagering requirements. Typically, the bonus amount becomes withdrawable once you have placed the required number of bets. bets365 The right to modify or cancel any promotion is reserved at any time.
Account Security Responsibilities
You are responsible for keeping your login credentials confidential. Do not share your password with anyone. If you notice any suspicious activity on your account, immediately bets365 Contact Support.
Prohibited Activities
Creating multiple accounts, abusing bonuses, using automated betting software, and any other fraudulent activity are strictly prohibited.
Responsible Gaming Rights
Members may request a deposit limit, self-exclusion, or account break at any time. bets365 This request will be processed within 24 hours.
Section 01

General Terms & Introduction

These Terms & Conditions bets365 These terms apply to all services on the website (bets365.ws) and its associated mobile applications. By accessing, registering on, or using any feature of this platform, you are deemed to have read and fully accepted these terms.

bets365 operates an online gaming and Sports Betting platform for players in Bangladesh. We operate on the principles of integrity, transparency, and fairness. These Terms & Conditions are designed to protect the interests of both players and the platform.

You will be notified of any changes to these Terms & Conditions via your registered email address or through a notice on the platform. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

Important

Without reading these Terms & Conditions, bets365 If anything is unclear, please reach out to our support team via live chat or email.

Section 02

Account Registration & Management

Eligibility Requirements

bets365You must be at least 18 years old to register. This is a strict requirement — any violation will result in immediate account closure, and all funds on deposit may be forfeited.

One Person, One Account

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and any bonuses forfeited. The original deposit from the first account may be eligible for refund.

Accurate Information Required

The name, date of birth, address, and contact information provided at registration must be accurate and kept up to date. Opening an account with false information is a serious violation. bets365 Identity verification (KYC) may be requested at any time.

  • Your registered mobile number and email address must remain active.
  • Keep your profile up to date — update it immediately if any of your details change.
  • Your account password must be at least 8 characters long.
  • Enabling two-factor authentication is strongly recommended.
Section 03

Deposit, Withdrawal & Payment Policy

bets365All payment transactions on are handled transparently and securely. We believe players should have complete control over their own funds.

Deposit Rules

  • Minimum Deposit: ৳500
  • Deposited funds are generally credited to your account instantly.
  • Only use payment methods registered in your own name.
  • Deposits made through third parties are strictly prohibited.

Withdrawal Policy

  • Minimum Withdrawal: ৳500
  • Withdrawals will only be processed to the same payment method used for the original deposit.
  • Your first withdrawal may be held pending completion of KYC verification.
  • Mobile Pay and Nagad transfers typically take 2–6 hours; bank transfers take 1 business day.
  • Withdrawals may be delayed if the wagering requirements on an active bonus have not yet been fulfilled.
Please Note

bets365 We will never ask for your personal banking details or OTP. If anyone claims otherwise, treat it as a scam.

Section 04

Betting Rules & Odds Policy

bets365All bets placed on are final once confirmed and cannot be changed or cancelled — unless incorrect odds were displayed due to a technical error. In such cases, bets365 reserves the right to void the bet(s) in question.

Odds Policy

  • Odds are subject to change at any time — always check the odds before confirming your bet.
  • Reserves the right to void any bet placed at odds that are clearly incorrect (price error).
  • In Live Betting, odds can change within milliseconds; the odds at the time your bet is confirmed are final.

Match Result Verification

bets365 Bets are settled based on official results from international sports governing bodies. If a match is cancelled or postponed, applicable bets will be voided and stakes refunded.

Section 05

Bonus & Promotional Offer Terms

bets365Every bonus and promotion on bets365 comes with its own terms, which are detailed on the relevant promotion page. The general rules are outlined below:

  • The welcome bonus is available to new members only and can be claimed once per account.
  • To withdraw your bonus balance, you must first meet the applicable wagering requirements.
  • Wagering requirements must be met before any winnings derived from a bonus can be withdrawn as real money.
  • It is generally not possible to have multiple bonuses active at the same time.
  • bets365 Any promotion may be modified or discontinued without prior notice.
Before claiming a bonus,

Every bonus has a set validity period. Any unused bonus will be automatically cancelled once it expires. Please read all terms carefully before claiming a bonus.

Section 06

Prohibited Activities & Fraud Prevention

bets365 is committed to maintaining a fair and safe environment for all members. The following activities are strictly prohibited and will result in immediate account closure and forfeiture of funds:

  • Opening or operating multiple accounts under the same person's name.
  • Using automated betting bots or software.
  • Placing bets in a deliberate pattern to circumvent bonus wagering conditions.
  • Using the platform for money laundering or any other illegal financial activity.
  • Attempting to steal another user's information or engage in hacking.
  • Exploiting technical errors to gain an unfair advantage.

bets365The fraud prevention team monitors activity around the clock. Any suspicious behaviour detected may result in an account being suspended without prior warning.

Section 07

Privacy & Personal Data Protection

bets365 takes your personal data seriously. We only collect information that is necessary to provide our services and maintain platform security.

  • Your information is never sold or shared with third parties.
  • Information may be disclosed to government authorities when required by law.
  • All data is protected with 256-bit SSL encryption.
  • Learn More Privacy Policy Read the page.
Section 08

Responsible Gaming Policy

bets365 We believe gaming is entertainment – never a source of stress. That's why we actively promote responsible gaming.

  • Each member may set their own personal deposit limit.
  • Once a self-exclusion request is submitted, your account will be closed for the specified period.
  • Reality Check: Automatic alerts are triggered after extended playing sessions.
  • If You Experience a Gambling Problem Responsible Gaming page for assistance.

Remember – chasing losses by betting more is a dangerous habit. In that situation, taking a break is always the smarter choice.

Section 09

Account Suspension & Closure Policy

bets365 reserves the right to suspend or permanently close an account without prior notice for the following reasons:

  • Violation of the Terms & Conditions.
  • If evidence of fraud or deception is found.
  • If registration is completed using false information.
  • Evidence that the account holder is underage.

Members may request account closure at any time. Any remaining balance (provided no pending bonus conditions apply) will be refunded.

Section 10

Changes to Terms & Contact Information

bets365 These terms and conditions may be updated at any time. Members will be notified in advance of any significant changes via email or an on-platform notification.

If you have any questions or concerns about any clause, please contact us at:

  • Email: support@bets365.ws
  • Live Chat: Available 24/7

The latest version of these Terms & Conditions is always available on this page. Previous versions are not retained.

Frequently Asked Questions

FAQs on Promotions & Cricket Betting

bets365To view the latest promotions from bets365, head directly to Latest Promotions page. It is generally updated on a weekly basis, though during major tournaments or festive seasons new offers may be added almost daily — for example, special cricket promotions during the IPL or BPL season. Enable mobile notifications to receive updates as soon as new offers go live. If you have email subscription enabled, a weekly newsletter summarising all current offers will be sent to your inbox.

Placing a cricket bet for the first time is actually much simpler than you might think. bets365Log in to and select cricket from the Betting menu. Open the match you want to bet on — you'll see three main options: Home win, Away win, and Draw, each showing its odds. The higher the odds, the greater the potential payout. Click your chosen option to add it to your bet slip, enter your stake, and your potential winnings will be displayed instantly. Hit "Confirm Bet" and you're done. If your bet wins, the winnings are automatically credited to your balance after the match. For Live Betting, you can place bets using the same process while the match is in progress.
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Ready to get started? You've got the terms covered.

bets365Register with and enjoy betting in a transparent, secure environment. A special bonus is waiting for you on your first deposit.

⚠️ Not for users under 18.

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